H3 Outdoor Design & Construction

Stay Away From this Company We recently had a patio cover built by H3 Outdoors and I strongly recommend AGAINST using this company. I asked for a very basic 12 x 24 rectangular metal cover and this proved to be a challenge. They made mistakes with the (#1) colors we chose, the least problem we ended up with. Their design for the footings for the pads that would support the structure call for a depth of 24”-30”. The workers dug them about a foot shallower (#2) and when we questioned them, the project supervisor (#3)tried to pass it off as okay. Had the concrete been poured before they broke for lunch we would never had know and not been able to get it fixed. They also made a mistake (#4) in the placement of the pads for the post, placing them too far apart to support the main beam and provide the appropriate overhang. Their solution was to simply add a little more flat concrete to the pad and squeeze the post in a little closer. They thought that would properly support the 8x8x8 post and the 24x6x12 beam. I disagreed, most of the post would not be sitting on the footing that was designed to hold its weight. I then suggest simply extending the width of the roof, which is what we did. Next, came the roof pitch (#5). They built a 0.5:12 pitch (basically flat) and tried to tell me it was a 2:12 (#6). When I questioned the pitch I was told a membrane was being installed on top of the roof and this would work in making it water tight. The membrane was installed and we had rain the next day, a leak was found. The membrane (#7) had not been properly installed (flat to the surface, instead with lots of ripples and folds). I then began researching the membrane and metal components and found that vendors for those products only recommended their installation on 2:12 roofs, not 0.5:12 (basically flat). When I asked the owner what product brand he was using for the membrane and metal roof and what was their installation requirements, (#8) he refused to tell me. I tried to expressed my concern with the build and tried to find an acceptable solution but as with mistake #3, his only solution was to lower the structure as built, not to re-build the structure properly. This was cheap and easy for him, but I did not feel comfortable with such a solution. I was repeatedly told that they had built lots of patio covers like mine with a flat roof and had no problems with leaks. I asked for a list of such customers (#9) and they would not provide one. At this point, I do not consider the project properly completed!

We interviewed many contractors before deciding to go with Will and H3 Outdoor Design. We have an older ranch style home that needed extensive updating. Will was on time, efficient and attentive to detail! I have included several pics, as you can in the first picture the old brick was outdated and needed a masonry update. From the cedar beams, the stamped concrete, the recessed lighting, the paint color choice, and the roof line change, we could not be more pleased. I would highly recommend Will to anyone needing outdoor space that is high quality, functional, and done right!

Will and his team did an amazing job with our patio cover, outdoor kitchen, and outdoor fireplace. We tried calling multiple builders (including Lone Star Patios and Outdoor Living), but didn't receive positive responses from any of them. After a few months of researching contractors we felt comfortable with Will and H3 Outdoor Design. We actually found him after he built a cedar pergola and fire pit for our neighbors across the street. He came to our house and we explained what we wanted. He listened to what we wanted and worked with us and our budget. He coordinated everything efficiently and made sure everything was done in a timely manner. We were amazed at how fast and quality of his work. His crews were always on time and usually showed up earlier than they were scheduled to so that our project wouldn't be delayed. The thing that we were the most impressed with however, was the communication from the very first call throughout the entire project. We have gotten so many compliments on how beautiful our backyard now looks. I highly recommend this company to anyone interested in getting a patio cover done.

We came to Will for a new stamped concrete patio, and we weren't totally sure what exactly we wanted, so he talked with us and had someone draw up a plan with a beautiful pergola and seating area around a fire pit. It was perfect (the design and the price)! They got started with construction right away and were very professional, meticulous, and quick to get the project finished. We are absolutely in love with our new patio area! The attention to detail the crew had was incredible. We're already thinking about adding a hot tub and maybe a pool out back as well, and we already know we will go back to Will at H3 Outdoor Design for that project! I can't think of anyone else who would do as wonderful of a job.

We hired H3 Outdoor Design to design and build our outdoor living space. They were fast, efficient, always on time, and communicated with us constantly throughout the process. They built an amazing stamped concrete patio, stone outdoor kitchen, stone fireplace, and a beautiful porch cover that tied back into our house. I would highly recommend H3 for any project you might have.